Conflict Resolution at Work

Learn how to handle workplace conflict with confidence — whether it's a disagreement with a colleague, a difficult conversation with a manager, or a tension that's been avoided for too long. From conflict styles and de-escalation techniques to mediation language and difficult conversations, this lesson prepares B2-C1 professionals to address conflict constructively. A practical B2-C1 Business English lesson on conflict resolution, workplace communication, and professional relationships.